1. Introduction

JobMate Admin (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information in accordance with the New Zealand Privacy Act 2020.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or use our services.

By using our website or engaging our services, you agree to this Privacy Policy.

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2. Information We Collect

We may collect the following types of information:

Personal Information:

• Name, business name, email address, phone number, and physical or postal address.

• Payment details (only as necessary to process invoices).

• Employment or business details needed to provide our admin and bookkeeping support.

Non-Personal Information:

• Browser type, device type, IP address, and website usage data (for analytics and website improvements).

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3. How We Collect Your Information

We collect information in several ways:

• When you contact us by phone, email, or through our website contact form.

• When you subscribe, make a booking, or request a quote.

• When you provide access to third-party systems such as Xero, ServiceM8, or Hubdoc so we can perform agreed services.

• Automatically through cookies or analytics tools when you browse our website.

You can choose not to provide certain information; however, this may limit our ability to deliver our services effectively.

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4. Purpose of Collection and Use

We collect and use your information to:

• Provide and manage our admin, quoting, and bookkeeping services.

• Communicate with you regarding your account or enquiries.

• Send invoices, statements, and payment reminders.

• Improve our website and services.

• Comply with our legal and tax obligations.

• Send occasional updates, offers, or newsletters (you may opt out at any time).

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5. Storage and Security

Your personal information is stored securely using reputable platforms and cloud-based systems that comply with NZ data-protection standards.
We take all reasonable steps to protect your information from unauthorised access, loss, misuse, or disclosure.
Access to your data is restricted to authorised JobMate Admin staff and contractors only.

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6. Disclosure of Information

We will not sell, rent, or trade your personal information.
We may disclose information only when:

• It is necessary to deliver our services (e.g., with Xero, ServiceM8, Hubdoc, or a debt-collection agency if your account is overdue).

• Required by law or a government authority.

• You have given us written consent.

If we use third-party providers who process your data (such as cloud software), we ensure they meet comparable privacy and security obligations.

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7. Cookies and Analytics

Our website may use cookies and analytics tools (such as Google Analytics) to improve functionality and user experience.
You can disable cookies through your browser settings; however, this may limit some website features.

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8. Access and Correction of Your Information

Under the Privacy Act 2020, you have the right to:

• Request a copy of any personal information we hold about you; and

• Ask for corrections if that information is inaccurate or incomplete.

Requests can be made by emailing admin@jobmateadmin.com.
We will respond within a reasonable timeframe, as required by law.

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9. Retention of Information

We keep personal information only as long as necessary to fulfil the purpose for which it was collected or to meet our legal and accounting obligations.
After that, it will be securely deleted or anonymised.

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10. Links to Other Websites

Our website may include links to external sites. JobMate Admin is not responsible for the privacy practices or content of other websites.
We encourage you to read the privacy policies of any sites you visit.

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11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations.
The most current version will always be available on our website.
Continued use of our website or services constitutes acceptance of the updated policy.

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12. Contact Us

If you have any questions, concerns, or privacy requests, please contact us at:

📧 admin@jobmateadmin.com
📍 Christchurch, New Zealand